I’ll Share My Lunch with You — What it Really Means to be “Treated Like Family”

There’s a saying: it’s the little things that count. When it comes to LASIK, I really believe it’s the little personal touches that distinguish a good LASIK surgeon from the LASIK surgeon you want performing your procedure.

That’s why, when I say I treat all my patients like family, I really mean it. It’s not just something I say but something I actively live out.

The other day, a patient came in for a lunchtime appointment from 12 to 2, since that worked best for his schedule. As soon as he came in, I could tell something was making him uncomfortable. I asked him: “Are you ok?” He told me he was missing lunch because of the appointment, and he was hungry.

So I walked him over to the kitchenette in the office, took one of my lunches out of the freezer, and heated it up in the microwave. My patient was able to eat lunch while we talked about LASIK.

This is what I mean when I say I’ll treat you like family: I want you to feel completely comfortable—not only with your LASIK procedure and the technology choices but also with me, your San Diego LASIK surgeon.

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